Please read the following Terms & Conditions
SHIPPING:
Shipping includes Correos first class mail shipping fee with tracking number.
We ship 1-2 days after purchase when the item is in stock! An email will be sent with tracking number after package is shipped.
If the item is not in stock an email will be sent on notification, normal processing time on custom orders 5 working days!
Estimated delivery times are 3-5 business days for domestic orders an 6-21 business days for international orders.
If according to correos.es, a package has been delivered, Iyce Crystals store is not responsible for resending or refunding an item misplaced by correos or any international courier.
RETURNS/EXCHANGES:
Iyce Crystals store is not responsible for a lost package or retained by Foreign countries custom & their fees!
We do not allow returns, only exchanges are accepted if item is faulty.
Everything is FINAL SALE if there is a problem or product is damaged please contact us to solve the problem but do know we inspect everything before package is closed securely!!
For damaged merchandise please email photo to [email protected]
For more details, forward all inquiries to sparkling [email protected]